Disability History, Part 4: NAD v. Netflix

A lawsuit that shook the internet

Good morning Listen Up readers! Today I am excited to talk about a civil rights lawsuit that helped to make the internet more accessible to people with disabilities. This lawsuit in particular has impacted my life in a big way and it’s cool that I got to witness it happen in my lifetime.

To briefly review, the Americans with Disabilities Act (ADA) was signed in 1990 and established civil rights for disabled people in American. Well, what happened right after that? The explosion of technology and the widespread use of the internet. Because it was drafted before this, the ADA didn’t have guidelines for accessibility in the digital world. This meant that many powerhouses, such as Netflix, were not being made accessible.

Movies have consistently been a huge part of my life. My Mom, in particular, has always loved movies. When my brothers and I were toddlers, my parents would rock us to sleep while watching episodes of Star Trek. As we got older, we would watch movies like Star Wars, What’s Up Doc, Titanic, and The Matrix. Every weekend my family would settle down on the couch, eat cardboard pizza (our nickname for frozen pizza), and watch movies. On Sundays we would watch AFV and Extreme Home Makeover. In those days, there was no streaming entertainment. Even YouTube wasn’t invented yet. If we wanted to watch a new movie, we would either have to buy it in a store (ordering things online was uncommon), see it in theaters, or rent it from a local video store. I still remember wandering through the racks at 3D Video, our local video store. It was a lot like going to a used bookstore, but with VHS tapes lining the shelves instead of books.

When Netflix began, it was the world’s first online DVD rental store. It started in 1997, four months after the invention of the DVD. Since Netflix offered more choices to its consumers, an ever-expanding library, and provided videos in newer technological format, it quickly became popular. We could rent up to two movies at once which would be delivered by mail. Mom always picked the first movie, then the second one would be picked by someone else. There were some spectacular fights over who got to pick the next movie.

In 2007, Netflix introduced a streaming service, which allowed subscribers to watch movies on anything with an internet connection. Waiting for movies to come in the mail was a thing of the past! My family was on board with it from the start. But I noticed there was a problem with Netflix’s streaming service.

Nothing was closed captioned.

As a deaf person, I have to have closed captions. I can’t understand any movie or video otherwise. As a child, I generally spent more time with my nose in a book than staring at a screen, simply because it was hard to understand what was being said. I remember one particular day, I had just come home from school and I laid down on my parent’s bed to flip through channels for something interesting to watch. I stumbled upon a game show where the contestants were dressed in oversized diapers and baby bonnets. Then they had to run through a playroom-themed obstacle course. I watched for almost ten minutes, trying to understand what was being said before I realized they were speaking Spanish.

One of the difficult things about growing up with a disability is isolation. I was never around other deaf people. I never learned how to handle different situations because I’m deaf. I had no deaf people to learn from. No one taught me how to advocate for myself—or when I needed to advocate for my needs. I like to sum it up as “No one taught me how to be deaf.” This isolation means that I grew up not knowing what kind of technology is available to me to use. As an adult, I still don’t know what kind of accessibility options are out there are for me. Every day I’m still learning how to be a deaf person in a hearing world.

As it was, I didn’t know closed captions were a thing until I was about twelve or thirteen years old. When I did discover them, it was by accident! I remember being bored while watching TV (as it was difficult for me to understand the characters talking) and started playing around with the TV remote, pressing random buttons to see what they would do. One of the buttons turned on the closed captions. I was stunned at the white words scrolling across black banners on the screen. I thought it was weird and changed the channel. The words changed too. That’s when it hit me that the words being displayed were what was being said. I could understand everything. I had big fat, tears of joy rolling down my face that day as finished I watching an episode of The Brady Bunch.

After that, I turned the closed captions on everything. Because of the ADA, movies made after 1990 had to have closed captions available. I learned how to turn closed captions on DVDs and how to use the TV captions for VHS. I insisted on the captions being turned on whenever my family watched movies. Later I learned the difference between English subtitles versus subtitles for the deaf and hard-of-hearing (the latter includes sound in addition to speech). Closed captions opened up my world. What’s more, that was the first time in my life that I started advocating for myself and my needs as a deaf person. Which is a vital life skill to have when you have a disability.

So when Netflix started streaming caption-less videos, it affected my life. My family would keep watching movies, but without captions, I was lost on the story. It is boring to watch a movie that you can’t understand. I often preferred to do my own thing rather than watch a caption-less movie. It was a lonely experience. Not that my family excluded me from the activity, rather they often begged me to join them—but I would be so bored and upset if I did, that I found I’d rather be lonely.

“Why aren’t there closed captions?” I would say. “It doesn’t feel fair. They really ought to have closed captions.”

It turns out I was not the only deaf person to say this. Netflix was sued several times by various deaf individuals who recognized Netflix was violating the civil rights of disabled people. But Netflix won each lawsuit.

In addition to not providing closed captions on their streaming service, Netflix decided to raise the price of their mail-only service while lowering the streaming service price. Since DVDs generally have closed captions, this further discriminated against the deaf and hard-of-hearing community. This price gap earned the nickname “the deaf tax.”

Word of this reached the National Association of the Deaf (NAD), a non-profit organization that seeks to promote and protect the civil, human, and linguistic rights of deaf and hard-of-hearing individuals in the United States. The NAD made several public statements and open letters to Netflix over the subject of closed captions. Now, at the time Netflix was working on closed captions, but progress was extraordinarily slow. In 2010, nearly 7,000 movies and TV shows were available to stream. Only 300 of these had closed captions. Clearly, captions were not a priority.

The NAD decided it was time to take things to the next level.

“While Netflix is making progress, which is great it is painfully slow. Further, Netflix does not provide a means for consumers to identify captioned Watch Instantly videos, except by trying to watch them. Looking for a captioned video on Netflix is literally like ‘looking for a needle in a haystack.’

. . . The NAD calls on Netflix, again, to caption all of the videos on its Watch Instantly services now. No exclusion, no discrimination, no special discounts, no exceptions. We do not want to pay more and get less. We want equal access” (1).

Rosaline Crawford (Director of Law and Advocacy for the NAD) in an open letter to Catherine Fisher (Director of Communications for Netflix) on December 17, 2010

In June 2011, the NAD filed a lawsuit against Netflix.

“We have tried for years to persuade Netflix to do the right thing and provide equal access to all content across all platforms. They chose not to serve our community on an equal basis; we must have equal access to the biggest provider of streamed entertainment. As Netflix itself acknowledges, streamed video is the future and we must not be left out” (2).

Bobbie Beth Scoggins, President of the NAD

Netflix had already won several lawsuits over this topic. Their defense was that the ADA was drafted to increase access to physical spaces. Since they were an online service, they had no obligation to make their business accessible. Unfortunately, it was a strong case. As I mentioned before, the ADA had nothing about accessibility for web services or virtual products simply because it was written before these things were invented.

The NAD acknowledge that the ADA was written before the digital age, but argued that it didn’t mean the internet is an exception to the ADA, but rather, lawmakers needed to redefine what a physical space meant in a digital world. People with all sorts of disabilities were being left behind and excluded, which is what the ADA was supposed to prevent.

One year later, on June 19, 2012, the judge ruled in favor of the NAD. Netflix was required to pay nearly $800,000 in legal fees. Their entire library was required to be closed captioned within two years and new content could not be uploaded unless it contained closed captions.

“In a society in which business is increasingly conducted online, excluding businesses that sell services through the internet from the ADA would run afoul of the purpose of the ADA. It would severely frustrate Congress’s intent that individuals with disabilities fully enjoy the goods, services, privileges, and advantages available indiscriminately to other members of the general public” (3).

Judge Ponsor, on ruling for NAD v. Netflix

The lawsuit made waves through the internet. Netflix was a multi-million-dollar business and the powerhouse of streaming entertainment. They were one of the biggest businesses at the time. When they lost the lawsuit, it sent a message to all the other digital giants who thought they were exempt from the ADA.

In the following years, these giants took steps to became more accessible. YouTube continues to work on improving its closed captions and encourages creators to add closed captions to their videos. Hulu, HBO Max, and Amazon Prime worked to add closed captions to all their content. Even Facebook took strides to be more inclusive. When Disney+ came out, everything they had to offer already had closed captions. Accessibility is being recognized as a fundamental need rather than an optional suggestion.

However, there are still a good number of companies that have yet to make themselves accessible. Today, while the ADA has website guidelines, there are no enforceable legal standards for web accessibility. In 2017, regulations were drafted to include digital accessibility in the ADA. Unfortunately, when it came to approving these regulations in 2020, Donald Trump chose to ignore them. As of today, these regulations have yet to be approved and enforced. Until they are, the civil rights of disabled people will always be questionable for web-based services and products.

As for me, I would have been in my last years of high school before Netflix became accessible to me and I could rejoin my family to watch movies. Now, I watch just as much Netflix as anybody else (which is to say, too much)! And every Friday night, you’ll find me sitting beside my family, watching the latest episode, and reading the closed captions.

Don’t forget to watch the Oscars tonight! Three disabled films have been nominated (a record)! For the first time in history, the Oscars stage will look different as it has been redesigned to be accessible to actors and directors with disabilities. The nominees include Sound of Metal (available only on Amazon Prime), Feeling Through (available for free through YouTube), and Crip Camp (available only on Netflix).

References

  1. Crawford, Rosaline. NAD Calls out Netflix on “Deaf Tax”. 17 Dec. 2010, http://www.nad.org/2010/12/17/nad-calls-out-netflix-on-deaf-tax/.
  2. “NAD v. Netflix.” Disability Rights Education & Defense Fund, 7 Mar. 2014, dredf.org/legal-advocacy/nad-v-netflix/.
  3. Leduc, Jaclyn. “NAD v. Netflix ADA Lawsuit Requires Captioning for Streaming Video.” 3Play Media, 26 Mar. 2021, http://www.3playmedia.com/blog/nad-v-netflix-ada-lawsuit-requires-closed-captioning-on-streaming-video/.

Book Report: Being Heumann: An Unrepentant Memoir of a Disability Rights Activist by Judith Heumann with Kristen Joiner

Genre: Autobiography
Published February 25, 2020

Brief Summary
Judith (Judy) Heumann has been front and center throughout the disabled civil rights movement in the 1960s and forwards. She talks about what it was like growing up as a disabled person, from being denied an education, denied access, and denied her teaching license because being in a wheelchair was considered a fire hazard. Judy went on to become one of the leaders of the Section 504 protest—the longest sit-in of American history. This book tells her story in her own words.

The original cover

Good morning Listen Up readers! This week I am excited to introduce you to Judy Heumann and the Section 504 protest!

Judy holds a very special place in my heart. When I first started learning about the disabled community, disability studies, and relearning what it means to be a disabled person, I came across Judy’s TEDTalk, “Our fight for disability rights—and why we’re not done yet.” As I was listening to her talk about growing up and the protests she participated in, I was overcome with emotion. It was the first time in my life that I heard my history. In school, the disabled civil rights movement was never mentioned. I had no idea how or why I had rights. Judy’s talk was the first time that I heard the names of protesters and the stories of the protests. This history, these stories, are my heritage. And getting that heritage at the age of twenty-two changed my life. Especially as someone who has spent half my life wishing I was dead. I realized that there were thousands of people who fought for me, who thought I was worth fighting for, and they succeeded. Now, I run this blog about disabilities, literature, and culture. I imagine it’s the first step of many I will take in fighting against historical silencing and oppression.

The new paperback cover, released February 23, 2021

Section 504 was part of the Rehabilitation Act of 1973. It was a tiny section created by a few supportive senators who wanted to sneak in a civil rights provision into the bill. It is important to note that disabled people had been left out of the Civil Rights Act of 1964. It was legal to discriminate against someone with a disability. Businesses didn’t have to accommodate disabled employees or customers. Schools refused to teach disabled children. There were unethical laws such as the “ugly laws” (which outlawed the appearance of a “diseased, maimed, mutilated, or in any way deformed [person], so as to be an unsightly or disgusting object.” But the worst thing that was going on, society was in complete denial that this discrimination existed. Basically, if you were a person with a disability, you were not seen as a person.

“School is how we pass knowledge, skills, and values on to children–for the good of society. In America, school is considered so important, that, since 1918, it has been compulsory.
“For everyone except us.”

Being Heumann, page 21

Section 504 reads “no otherwise qualified handicapped individual in the United States, as defined in section 7(6), shall, solely by reason of his handicap, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” It not only acknowledged that discrimination against disabled people existed, but it would force any organization receiving federal funds to become accessible and not discriminate against disabilities. This meant schools, universities, city streets, police stations, hospitals, the government itself—all these things that had been cut off from the disabled community would have to be accessible.

The sneaky tactic worked. The bill passed, but it still needed a signature from the secretary of Health, Education, and Welfare. When Section 504 was understood, it made a lot of people unhappy. No other civil rights act had involved costs before and people didn’t see why the world needed to be made accessible. In 1977, four years after the bill had passed, the disabled community decided to take action.

“In general, institutions don’t like change because change takes time and can entail costs. In particular, the institutions didn’t see the need for spending resources to adapt their buildings, programs, or classrooms for disabled people. It would be too costly, they argued, an unfair financial burden–and how many disabled people really went to university, or participated in x, y, or z specific activity anyway?
“Right there was our catch-22: because the country was so inaccessible, disabled people had a hard time getting out and doing things—which made us invisible. So we were easy to discount and ignore. Until institutions were forced to accommodate us we would remain locked out and invisible–and as long as we were locked out and invisible, no one would see our true force and dismiss us.”

Being Heumann, page 80

Community is a really strong theme throughout this book. In fact, on the first page of her book, Judy says “for any story of changing the world is always the story of many.” The disabled community is very unique because our community isn’t built on blood. For colored people, they have friends and family that share the community experience. Religious groups too. I grew up in a Mormon household and was part of a large Mormon community. But the disabled community isn’t typically bound by blood (granted there are some cases where things like deafness runs in families). We come from every background. Some of us are black, some of us are gay, some of us are Muslim, some of us are atheists—there is no boundary that disability hasn’t crossed. We are the most diverse community on the planet. This intersectional nature of the disabled community played a big role in getting Section 504 signed.

“For too long, we have believed that if we played by the rules and did what we were told, we would be included in the American Dream.
“We have waited too long, made too many compromises, and been too patient.
“We will no longer be patient. There will be no more compromises.
“We will accept no more discrimination.”

Judy’s speech at the Section 504 rally; Being Heumann, page 92

Judy and her friends hosted a rally in San Francisco, near the office of Health, Education, and Wellness who was in charge of enforcing Section 504. They decided to march into the building and talk to the Regional Director, Joe Maldonado. Unfortunately, Maldonado had never even heard of Section 504, meaning that the government had zero intention of ever enforcing it. Our rights were such a low propriety that even the people charged with enforcing them didn’t know about them. Judy addressed the crowd behind her, “We need you to stay with us in the building until the government signs the regulations for 504!”

“For people with disabilities, a sleepover is not as simple as tossing some sandwiches and a toothbrush into a backpack. In addition to personal assistance, a fairly high number of us also require various types of daily medications and have things like catheters that need to be changed, or the need to get turned at night to avoid bedsores. Many people of course had come without a personal attendant, any kind of food, or even a toothbrush.”

Being Heumann, page 98

Seventy-five protesters committed to staying on the first day. Now, this was a coordinated event. Section 504 rallies and sit-ins were happening around the country in Washington D.C., Boston, Seattle, New York, Atlanta, Philadelphia, Chicago, Dallas, and Denver, but the San Francisco protest is the only one the held out. Others were starved or waited out by officials who used tactics such as fake bomb threats, cutting off the power, water, access to food, and communication.

“We were being talked about as if we were a foreign army. The public was stunned. People weren’t used to thinking of us as fighters—when they thought about us at all. And I don’t say that in a bitter way, but in more of an honest way. We were a people who were generally invisible in the daily life of society. I mean, think about it. If you didn’t see us in school, because we weren’t allowed in; or in your place of employment, either because we couldn’t physically access it or because we couldn’t get hired; or on your form of public transportation, because buses and trains weren’t accessible; or in restaurants or theaters, for the same reason—then where in your everyday life would you have seen us?”

Being Heumann, page 103

So why was the San Francisco sit-in successful? The truth is that it wouldn’t have been successful without the help of other minority communities. For example, when government officials cut off access to food, the Black Panthers fought their way past security to bring food and mattresses every single day. This was an incredible sacrifice on their part since they didn’t have a whole lot of funding, but here they were dedicating time, money, and resources for a cause that wasn’t their own. When asked why they replied “You’re fighting to make the world a better place. That’s what our goal is too.”

In addition, there was a local church group that held an ongoing vigil outside the HEW building. Since the protesters couldn’t be seen in the building, having a vigil outside gave news crews something to film and talk about, while bringing awareness to the importance of getting Section 504 signed.

At last, Judy and the other protest leaders were invited to meet in Washington D.C. with various senators to put pressure on Joseph Califano (the current Secretary of HEW) and President Carter to sign Section 504. On Thursday afternoon, April 28, Section 504 was signed and the news spread the next day. On the morning of April 30, well over a hundred protesters walked out of San Francisco’s HEW office.

“I was told there was jubilation on the fourth floor of the San Francisco Federal Building—victorious shouting, hugging, laughter, and, ultimately, crying.
“Because, as it turned out, people didn’t want to leave the building.
“They’d made friends, had fun, fallen in love, and felt fully free to be themselves. And in the process, something magical had happened. In the cocoon of the building, a metamorphosis had occurred.
“’We all fell in love with each other,’ CeCe Weeks explained to a reporter.
“’I’ve discovered that I count as a person,’ a protester told another reporter.
“’Instead of seeing myself as a weak person, I found my strength reinforced by others like me,’ said another.
“. . . They decided to spend one last night together in the building to celebrate.”

Being Heumann, page 147

The Section 504 protest remains the longest sit-in of American history, beginning on April 5 and lasting twenty-six days. It marked the beginning of major social change. It also happened to be the first piece of civil rights legislation for disabled people in the world. Section 504 then paved the way for the Americans with Disabilities Act (ADA), the official bill of rights for disabled people in America, which was another global first. In 2006, an international treaty based on the ADA was adopted, called the Convention on the Rights of Persons with Disabilities (CRPD). The CRPD established civil rights for disabled people by any country that signed it. Currently, the CRPD been signed and ratified in more than 163 countries.

“Section 504 had redefined disability. Instead of looking at disability as a medical issue, it had made disability a question of civil—and human—rights.”

Being Heumann, page 159

This is how Section 504 changed the world. Disabilities are universal. No matter where you go in the world, or where you are from, no matter what culture you come across, no matter the color of skin or religious practices, you will always find people with disabilities. Section 504 is not the only event Judy talks about in her book. She also talks about the Capitol Crawl and more current events, such as during the Trump administration trying to weaken the power of the ADA. Sadly, disabled civil rights are constantly under fire.

A recent example of this (which is not in Judy’s book): when Covid-19 first hit America, several states began to draft triage legislation for use in the case that hospitals were overrun. This legislation would help to take pressure off the doctors on deciding who could receive care when resources are scarce. The two groups at the bottom of the list for care were 1) people over the age of sixty and 2) people with disabilities. When I learned about this, I was shaken to my core. And I was angry that my government, who is supposed to support and protect my rights, had decided that I, and millions of other people like me, were expendable in a time of crisis. I was terrified of getting sick and being turned away at the hospital for being deaf. And I had no idea how I could raise my voice and fight against that discrimination. When I told my family about what was happening, they didn’t believe me. “Oh, that’s not going to happen,” they said. It’s that denial that ableism exists that has kept disabled people segregated from participating in society for centuries. All of these things combined made me feel invisible and small—like an ant in the wrong place that somebody was trying to crush under their foot.

I am not currently aware of any triage legislation that has been enforced in America during the pandemic. When these first drafts came to light, several independent law agencies across the country took a stand against it, recognizing that it was a violation of civil rights for both the elderly and disabled. But in other parts of the world, this kind of legislation has been and currently is in use.

Ableism is a very serious matter. A life-and-death matter more often than you think it would be. And before you dismiss that, remember that the problems and issues of disabled people have been dismissed time and time again. So listen, listen up to disabilities. We are fighting to be made visible. We are fighting for the recognition that our problems do, in fact, exist and our needs to be addressed because the world so often dismisses us. People with disabilities are the largest minority in the world and we are the most underrepresented. Our stories are not being told. America loves the narrative that we are charity cases, weak, rare, and a source of objectified inspiration. But we are not charity cases. We are not rare and we are not weak. We are people with dreams and families and lives. We are people that love doing things, even if we do them differently than you’d expect.

Because, above all else, we are human beings.

Don’t forget to leave a like or a comment below. I love hearing from you guys. Thank you for all the support! Being Heumann is a great read for an overview of disability civil rights movement and learning about the disabled identity.

Book Report: All the Way to the Top by Annette Bay Pimentel, Jennifer Kellan-Chaffins, and illustrated by Nabi H. Abi

Genre: Children’s Nonfiction
Published March 10, 2020
2021 Schneider Family Book Award Young Children’s Honor Book (American Library Association)

Brief Summary
Jennifer has been a disabled rights activist from the age of six years old. It started when she wasn’t allowed to go to school, then when she could go to school, she was barred from eating in the cafeteria with the other students. She wanted to make the world a better place and starting joining protests, leading up to the Capitol Crawl which was the protest that forced the signing of the Americans with Disabilities Act (ADA). Follow Jennifer on her true story to crawl all the way to the top!

Welcome, Listen Up readers! Thank you for your patience as I wasn’t able to post last week. I was super excited to introduce this book about the Capitol Crawl on March 13, the thirty-first anniversary of the event. Even though I missed the deadline, I’m still excited to share this book with you! All the Way to the Top is written by Annette Bay Pimentel, a forward by Jennifer Keelan-Chaffins, and illustrated by Nabi H. Abi. This book tells the true story of Jennifer Keelan-Chaffin and her involvement in the Capitol Crawl. The Capitol Crawl was a disability rights protest that took place on March 12-13, 1990. Over 1,000 people took part in the march from the White House to the U.S. Capitol to demand that the government pass the Americans with Disabilities Act (ADA), which would establish civil rights for people with disabilities.

At the foot of the Capitol, several of the protesters dropped their crutches or slid from their wheelchairs to crawl up the steps. For some, it took the entire night to crawl up the steps. It was a physical demonstration of inaccessibility in action that showed exactly why the ADA was needed. People with disabilities were discriminated against in employment, in education, in public services, and even in architecture—all because they were left out of the civil rights act of 1964.

The Capitol Crawl forced the hand of the government and the ADA was signed within four months. But the protest may not have achieved its end goal without Jennifer. Some protesters suggested that Jennifer not do the crawl, as images of a child crawling up the steps could incite pity rather than serve as a call to action. All the Way to the Top follows Jennifer’s journey in experiencing discrimination, learning about the Disabled Civil Rights movement, becoming an activist herself, and finally, her participation in the Capitol Crawl.

On the day of the protest, Jennifer felt a sense of duty. She needed to crawl up the steps for all the kids like her. For all the kids who were barred from school. For all the curbs that prevented her from going places. So she got out of her wheelchair and made for the steps. She accidently cut her lip on the first step. The news crews who were filming the protest turned the camera lens to Jennifer. The image of an eight-year-old girl with cerebral palsy, bleeding, slowly fighting her way up 365 steps to advocate for her rights and other children, was shown all across the country. It was that image that finally pushed congress into passing the ADA. You can hear Jennifer talk about her experience here on Youtube.

The ADA changed the world for people with disabilities. Architecture was required to be accessible, so curbs were cut and textile markers were laid down. Buildings were required to have wheelchair ramps and elevators. It was illegal to fire someone or refuse to consider them for a job if they had a disability. Handicap buttons were installed to open doors. Braille was added to signage. Schools especially had to be made accessible too.

While for most of my life I’ve been completely oblivious to the fact, I’ve benefited from the ADA in many ways. When I went to school, making sure that I had appropriate accommodations was a big deal. I was given a seat at the front of the classroom so as to have a good view of the teacher’s lips. I also had a neck loop system, which linked my hearing aids directly to a microphone the teacher had pinned to her shirt. It also included speech therapy. Parent-teacher conferences were follow-ups on how my accommodations were working out. Now that I am in college, I have transcribing—meaning a person is in the room typing up everything that is being said for me to read on an iPad at my desk. There is a bit of a delay between something said and when I get to “read” it so it is not perfect, but it works for me a lot better than a neck loop. I honestly don’t know how I got through school without transcribing.

Without the ADA, I likely wouldn’t be allowed to go to school or college. I would have a hard time finding employment. A lot of businesses and services would turn me away simply for being disabled, such as the gym, the bank, my karate studio, and even busses could deny passage for a disabled person.

Reading with a couple of my nieces and nephews

When my nieces and nephews are a little older, I’m excited to share Jennifer’s story with them. They are not quite ready to graduate from board books yet, but they’ll be there soon. My feeling about this story and all of its beautiful illustrations can be summed up in a quote from the foreword of the book:

“I recognized that I had a very important responsibility placed upon me. I wasn’t just representing myself, I was representing my generation and future generations of children with disabilities who also felt left out as they struggled for the same rights as everyone else.”

Jennifer Keelan-Chaffins, Forward of All the Way to the Top

It is our responsibility to teach the next generation to continue to fight for a better world and for better rights. For me, I feel a sense of purpose that I’m suppose to help educate others on the subject of disabilities. Everyone benefits when we focus on making the world accessible to a wider range of people.

All the Way to the Top is available on Amazon.

What are some accessibility requirements that you’ve experienced or noticed in the world around you?